Not sure if anyone else is having this issue, but when I try and change the email on my account, the system fails to send a confirmation email to either the new email on the old one.  I am about to lose access to the email my account has at present so I may need to just cancel the account.  Might move to Teams.  Zoom used to have chat customer service but seems to be gone these days...  Information is Support is more about how to operate the app rather than solve account issues.

I run a school of languages and have several teachers on my zoom account, with thei Zoom paid by me. I have only just realized that all the teachers are given the option to connect with the other teachers. Is this not a massive breach of Data Protection? How can this even be allowed? What happens if I do not want them to be in touch with each other? Can anyone direct me towards the point in the contract where is says that this is suppossed to happen. Thanks

Under “Require users to update the client” > “Set the minimum client versions below:” For IOS the “Latest” listed there is version 5.17.10. Yet from the Apple App Store I got and have been using version 6.0.2 for over a week now! Why is the selection to this truly “Latest” 6.0.2 not showing up under the “Require users to update the client” feature?

Porqué tengo un botón morado arriba de mi pantalla, con un rectángulo y un hombrecito y cuando le hago click me dice que Zoom.us esta capturando tu pantalla?
Aun si estoy con la app cerrada??
Me da a espía, alguien le pasa lo mismo?
Como puedo desactivarlo? Ya intente por todos lados!

Hello,

I just renewed my zoom subscription to pro, and immediately after, I was unexpectedly logged out of my account. I am now unable to log back in and get access to my account, I was kicked out of, and every attempt to contact support using other accounts has resulted in being told that these accounts do not exist. I simply am not able to reach support at all by now. I've tried for over an hour now, even via phone.

This situation is extremely frustrating as I am now left without access to my account or the service I paid for. I urgently need a resolution. Does anyone know how I can restore my account access or process a refund for the subscription amount?

I am relying on Zoom for critical purposes, and this issue is causing significant disruption.

Thanks for any help.