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2025-02-13 01:29 AM
I am facing issue while installing the new app it always ask put the payment method for subscription even if i am trying to install free app from app store what is the issue i need urgent assistance
i have requested with apple support team they are saying you have pending payment with zoom, 99 AED for life time license , you have to pay first and then you can use app store, can you please ask your customer service representative to contact me so i can explain everything in detail
Solved! Go to Solution.
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2025-03-12 10:52 AM
Hello @Irfanuae,
I see there has been no response to your Community post. If you haven't already done so, please contact Zoom Billing directly. They can check to see if you have a payment pending with us as Apple claimed.
The Zoom Billing Support team is dedicated to ensuring a seamless experience for all users, and they will be happy to guide you through any billing-related matters or account-specific queries you may have.
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2025-03-12 10:52 AM
Hello @Irfanuae,
I see there has been no response to your Community post. If you haven't already done so, please contact Zoom Billing directly. They can check to see if you have a payment pending with us as Apple claimed.
The Zoom Billing Support team is dedicated to ensuring a seamless experience for all users, and they will be happy to guide you through any billing-related matters or account-specific queries you may have.
