Sou a pessoa responsável em gerenciar uma conta e o e-mail foi desativado, como recebo o código de validação nesse e-mail desativado estou impossibilidade de usar a conta.

Alguém pode me orientar de que forma posso alterar esse e-mail sem precisar cancelar a conta.

Se possível me informem telefone de suporte em portugues.

Att.

Daniel Ribeiro Braga

Hi There.
I sign up for premium zoom (think that's how it is called) and paid for a year subscription. This was a few months ago. Why did I get an email saying I need to make a payment soon, when I paid for the all year in one shot? Please advise.
Thank you

Hi!

We were recently charged with an overage fee of $ 1,150 in our Zoom Phone Metered Plan. This is not our usual monthly charge (which is ~$10 every month only), so I checked the report and I found an outlier: 1 single call that lasted 35,057 minutes or 584hours in one single call. I checked the user who allegedly made that call and said that she did not make that call. 

I compared two reports on the same duration which I downloaded from Zoom platform: One in user log, and another in Phone call report under billing. Both reports do not match. Only the billing report showed this 35,000+ minutes of call. 

I opened a ticket with Zoom to investigate and have the money refunded to us (because we were charged already), but until now, we have not received any feedback. 

Has anyone here experienced the same issue and how did you go about it? 

Thank you in advance! 

What do I do when I receive this message:

Unable to switch to the new Zoom account

The domain associated with your email address has been claimed by SD45 West Vancouver. You cannot switch to the new Zoom account (ADAM INMAN) with your current email address.

If you want to switch to the new Zoom account, please update your sign-in email address first and ask the account to invite you again.

I was loaded as a user on a business account. After replacing my computer and downloading zoom, the account was not automatically transferred to my new computer (as I assumed would happen)

The old activation email has expired. 

Can the admin reload me as a user and send a new activation email?

I am at a loss....