Hello,

We currently have 60 licenses under an educational account but would like to reduce this to 17. May I know if we will lose our cloud recordings? We were told that we will lose the cloud recordings of the 43 accounts but since the licenses and the accounts are independent of each other, I'm just a bit confused how those recordings will be tagged for deletion. 

Hi, please help. I have two Pro active accounts, but I cannot share or assign the other account to another user, it says I don't have available license even though I am using only 1 account. Before, I can freely add and remove users to my accounts until today. 

Hello, I participate in a regular Zoom meeting hosted by a friend.  My friend pays for the account, but she wishes to discontinue the meeting.  I would like to continue the meeting and assume payment for the account.  Is there a way for my friend to transfer "ownership" of the account and payment for it to me, so that we don't have to disconnect the meeting and start over with a new link?  A number of other people are dependent on this meeting and I would like to find the least disruptive way possible toward this transition.