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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Liking issue

Hiyamsulan
Newcomer
Newcomer

‎2022-12-04 12:26 AM - last edited on ‎2023-04-28 01:41 PM by Community Moderator | Employee

I paid for the upgrade to pro and the deduct the amount 3 times!!!!

why?

i need any one to contact t me urgent

Topics:
0 Likes
2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

‎2022-12-05 07:41 AM

Hi @Hiyamsulan 

Unfortunately, the Zoom Billing team does not monitor or assist customers in the Community forum, so you will need to contact Billing directly. Try submitting a request here: https://support.zoom.us/hc/en-us/requests/new

Hiyamsulan
Newcomer
Newcomer

‎2022-12-04 12:24 AM

I paid for the upgrade to pro and the deduct the amount 3 times!!!!

why?

i need any one to contact t me urgent

0 Likes