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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Liking issue

Hiyamsulan
Newcomer
Newcomer

‎2022-12-04 12:26 AM - last edited on ‎2023-04-28 01:41 PM by Community Moderator | Employee

I paid for the upgrade to pro and the deduct the amount 3 times!!!!

why?

i need any one to contact t me urgent

Topics:
0 Likes
2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

‎2022-12-05 07:41 AM

Hi @Hiyamsulan 

Unfortunately, the Zoom Billing team does not monitor or assist customers in the Community forum, so you will need to contact Billing directly. Try submitting a request here: https://support.zoom.us/hc/en-us/requests/new

Hiyamsulan
Newcomer
Newcomer

‎2022-12-04 12:24 AM

I paid for the upgrade to pro and the deduct the amount 3 times!!!!

why?

i need any one to contact t me urgent

0 Likes