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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

zoom subscription

viejayvalerio
Newcomer
Newcomer

‎2022-12-12 08:11 PM - last edited on ‎2023-04-28 01:55 PM by Community Moderator | Employee

I was billed for a zoom subscription on my credit card but i didn't apply for it. and the confirmation email was sent to my old email which i never use for my Zoom account.

 

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-12-13 05:25 AM

Hi, @viejayvalerio. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.
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