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  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

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zoom subscription

viejayvalerio
Newcomer
Newcomer

‎2022-12-12 08:11 PM - last edited on ‎2023-04-28 01:55 PM by Community Moderator | Employee

I was billed for a zoom subscription on my credit card but i didn't apply for it. and the confirmation email was sent to my old email which i never use for my Zoom account.

 

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-12-13 05:25 AM

Hi, @viejayvalerio. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website or the Z-SPAN website.
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