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zoom subscription

viejayvalerio
Newcomer
Newcomer

I was billed for a zoom subscription on my credit card but i didn't apply for it. and the confirmation email was sent to my old email which i never use for my Zoom account.

 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @viejayvalerio. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


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