The access code does not arrive in the email.

[Analucia1]

Good morning, I'm having trouble accessing Zoom. It tells me it's sending me a code to my registered email, but it never arrives. It's terrible that every time we try to log in, even from different devices, this keeps happening again, putting my activities at risk. Can you help me?

[MGSR · Accepted solution]

Hello @Analucia1 and @itservices!

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article on troubleshooting not receiving an email from Zoom. 

Let us know if this helps or if you need further assistance.

[itservices]

Have the same problem for invitations never arrive to the e-mail.

[MGSR · Accepted solution]

Hello @Analucia1 and @itservices!

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article on troubleshooting not receiving an email from Zoom. 

Let us know if this helps or if you need further assistance.

[Wright8824]

This is what I get when I click on this Article:

Hmmm… can't reach this page

Check if there is a typo in hi%20there!%20i%20have%20moved%20your%20discussion%20to%20the%20appropriate%20board.%20you%20can%20now%20find%20it%20under%20(board%20name).%20this%20will%20help%20get%20your%20discussion%20in%20front%20of%20the%20experts%20relevant%20to%20this%20product%20topic,%20which%20in%20turn%20will%20get%20you%20a%20faster%20response!.

DNS_PROBE_FINISHED_NXDOMAIN

[Mandel · Accepted solution]

Hi @Wright8824 ,

Please try this link: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060106

Cheers,
Zoom Community Team

[MGSR]

Hi @Analucia1!

Did you see the previous responses?
If it has resolved your inquiry, please press "Accept as Solution."

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @Analucia1!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!