Hi all, 

I am desperately looking for my account ID number to integrate zoom to my calendar, it is the last (simple) piece, as I already got all I need for this process. I find it crazy that I cannot find something that simple :).

I am on a free account.

Any help please?

Thank you!

We have two Zoom (2) licenses and an add-on for Large Meetings and Webinars. that were paid and never delinquent. My users are currently in the Basic plan and whenever I assign a license to any of them it says that we ran out of licenses. 

This is ridiculous and we have events today and in the coming weeks that we can't monitor. What do we do from here? I've sent a ticket already.

Dear. We were not using zoom from last two months and bill is generated and send to us of two months. we tried to cancel the subscription, the cancel subscription button is not highlight when we are moving the cursor on it. kindly help us to cancel the invoices of last two months and cancellation of subscription. 

The trouble began when I repeatedly selected an old password for my Zoom login. (I had more than one saved in my password vault.)  I ended up locked out of Zoom before an important meeting but logged in using the password reset feature. 

After the meeting, I noticed my account was "basic" and not "licensed."  When I attempt to use links for future scheduled meetings, I receive a message that "the host has not signed in."  So, it appears the licensed account is still out there somewhere, and it uses the same email address as the new, basic account.

How do I regain the licensed account?