Hi 

I have a separate paid account (***********) which we are unable to access because we no longer have access to the email associated with it for the OTP. We would like to update the email address to a new email for that account but we are unable to login to the account to raise a support ticket due to the OTP being sent to the old account. 

Can you advise how i can rectify the issue as there is no way of raising a support ticket without logging in first.

Any ideas?

thanks

"Linked Accounts E-mail służbowy" (that means Business E-mail) - where/how:
1. can I see details
2. edit
mentioned business e-mail in settings?
So far I can see my personal e-mail using for login, but business is not displayed in settings. Please, find attached screen.

Hello,

We have had a couple of incidents where a colleague fell ill during a Zoom call and needed medical assistance.  Is there a way to add a button for reporting these instances to an internal security/safety/hr team so they can locate the person and call for assistance?

I've looked around and don't see that as a capability, but I know it's a needed function and we can't be the only ones with this issue.

Greetings to all - I hope you can help me with my issue - I am enrolled in an online class - once a week for two hours. The course ends in January, and I will probably continue in the spring of next year - that said, what is the best plan for me to select? I have a refurbished PC and everything needs to be airbrushed. 🙂 - so I would like to do things properly - thank you in advance for what any advice, suggestions, or ideas you can dispense.  Warmest regards - Jonathan. 

I've fully paid my subscription for the current year of annual Zoom One Pro Subscriptions but my plan is still basic. I've been waiting for hours for it to change from basic to Zoom One Pro but it still haven't change yet despite I fully paid the subscription. Do you guys know how to solve this problem? I feel like I got scammed 😭

Hey, folks,

I keep being locked out of my account after I log into a meeting via my laptop instead of my desktop, at least until I change my password.  This has happened about 5 times in the last year.  Getting tired of it.  Don't qualify for chatbox help or phone help.  Any suggestions for how to deal with this?  Thanks, everone.