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Did I block my Android when I updated Zoom on my PC desktop?

Joan_Furlong
Newcomer
Newcomer

‎2023-02-26 06:49 AM - last edited on ‎2023-06-22 09:57 AM by Community Moderator | Employee

I have a Pro account. When I updated Zoom a few weeks ago on my PC desktop, I think I mistakenly blocked access for my Android tablet. Whenever I try to join a meeting from the tablet, it is unable to connect. Where in my account can I fix this? Thanks.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-22 10:01 AM

Hi @Joan_Furlong within the Zoom client, did you by chance sign-out of your device from the list of devices? 

Screenshot 2023-06-22 at 11.58.13 AM.png

 

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