Registration for Zoomtopia is LIVE! Join us virtually or in person for the biggest event of the year and experience the future of AI-driven collaboration.Register today!
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
My avitars were there and appeared without my doing anything. Now they are gone. I have the latest version of zoom and also the paid version. In the meetings tab avitars are turned on yet they do not show up on the virtual background screen. They were there before and now are gone. There seems to be no help for this feature and one seems not to be able to contact zoom about it. very hard to get information about this issue. Are they turning the feature on and off since it is a beta version?
Any information would be helpful. Thanks.
Hi @ericpilot have you looked at the following KB article within my re: above? Was this helpful understanding the specifically meeting the Prerequisites for using Avatars and System requirements?
I have looked at the article. It is not helpful. They were working a couple of weeks ago and worked fine. I have version 5.15 downloaded today. On the virtual background connection on my picture I see only virtual backgrounds, no longer effects and next to that was the avitars. Both visual effects and avitars have disappeared. My computer supports these as they worked fine a couple of weeks ago. I do not understand why they are gone. I have gone to zoom.us meetings tab and made sure avitars is turned on. I am not sure what to look for in the article. I think I have done what I need to do to turn on everything unless there is some other thing that needs to go on. thank you.