Yeah this will be pulled immediately by Zoom...   I don't use Zoom.. (I don't even know who they are!)

But they got a hold of my credit card and are charging me $354...  ??   For what!?   I called my credit card company and they say...   Yeah... Zoom!    You are getting royally screwed!    Nope can't stop the transaction!   I tried calling Zoom, and I get the vaguest dumbest customer support represtantive..   I ask "What am I being billed $354 for?"  She can't answer.. I have no invoice no purchase order of that size?!?    "Sir!  I can't help you..."    I mean what is my involuntary $354 going for??  There's no order or nothing!  Just identity theft by Zoom..  (I can't explain it as plain as day!)    Don't buy from Zoom.  You'll be sorry!  I'm down to my last credit card that hasn't been compromised. (Oops.. it's been compromised!  Seriously!) 

I have sent to your responder email about cancellation because the amount your charge not equal like the plan renewal after that I did cancellation before invoice coming to us.

My question is why you still processed the payments? the person name is Rom

thanks

Best Regards

Teuku

I'm feeling so frustrated I could cry.  I can't use zoom properly because it needs to update.  I use the chat bot, follow ALL the instructions but still can't update.  I try to call, but it sends me in a spin trying to find numbers, and then I have to end them with the pound sign, which I can't find on my phone!  What an absolute farce!!!   I can't get hold of ANYONE to help, and I'm feeling extremely frust

I chosed monthly’s plan on 21th July and it was business plan.By mistake l did it. I didn’t choose personal.l paid 82$.My previous plan ended on 2 July. On 2 August l discovered that my plan was renewed with additional services and I paid 227$ to 2 September.l don’t need this plan .l need yearly personal plan so please help me to change this plan to yearly personal plan or refund my money back and make another yearly personal plan.

Dear Zoom Team,

We have paid for Pro Plan but still our subscription is coming as baisic, can you please check and update us why our subscrition is not updated

Account: ***********

Invoice Date: May 24, 2023
Invoice #: INV20***1463
 

Zoom Account Number: 70***1883
Payment Method: Credit Card
Payment Date: 08/06/2023
Amount: $27.48

Best Regards,

Raees
 

Currently, I am using 1 Pro account, and my current solution is to add 9999 basic user type accounts. However, I want to add more users to be able to share the same App Credentials Server-To-Server OAuth. What do I need to do? Do I need to purchase another license for 1 user in the user list I have already added, or is it not possible to add more and I have to use a new account?