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Browse Backgrounds2023-09-20 12:28 AM
Basicからproにアップグレードし、領収書も来ましたが反映されません
領収書が届いたメールアドレスでサインインしていますがベーシックプランのままです
いつでも反映されるのでお願いします
2023-09-23 03:15 AM
@chigusa さん
本件は、Zoom社のサポートメンバーに対応いただくのが良いと思います。
彼らは、契約関係のトラブルの投稿には常に注意を払っています。
ただし、日本語だと読んでもらえないので、英語で再投稿していただけると返信がもらえると思います。
2023-09-23 03:23 AM
@Ohkawa さん
ありがとうございます!昨日解決しました!
zoomサポートメンバーに領収書添付で英語でメールを送ったところ
確認とれたようで、無事アップグレードできました。
お騒がせしました。ありがとうございました。