I purchased the Business plan around 7:30pm on Thursday (PST), but my subscription is still inactive. The message I received says, "We are still working on processing your transaction. You will receive an email with more information within 1-2 business days with an update. Please do not attempt your purchase again, as this may result in multiple charges."

It has now been 33 hours with no update, and I'm getting frustrated. Is there a manual process involved? I expected the payment to be processed in real-time if it was valid; otherwise, it should have been rejected so I could try a different payment method. Has anyone else experienced this delay?

Thanks

Up until now the Zoom (Workplace) Business account has required you to purchase a minimum of 10 user accounts at ~$2,000+ annual.

Many places on the website still say a minimum purchase of 10 accounts is required.

HOWEVER, on the "Plans & Pricing" page, apparently, it now allows me the option of upgrading from Zoom Workplace Pro to Zoom Workplace Business as a single (1) user for ~$219 annual.

So, have they removed the 10 user account minimum and are now allowing a single user to get Business for $219 annually?

(It seems to be a very new and welcome development, I was afraid to upgrade and be charged $2,000+ but it seems to say $219. I'm looking to get the expanded participants option of up to 300 as well as the 1080HD option that can be activated for 1-to-1 calls).

If I don't use Google SSO to sign in to Zoom, is network communication with "google.com" required?

My organization's proxy device is blocking access to portal sites, including Google, and I am unable to log in, so I check the logs and see that it needs to communicate with "google.com".

Is it normal to have this communication if I'm not signed in with Google SSO?

Buen día.

Se debe eliminar la tarjeta de crédito de la configuración de zoom. 

Por las políticas internas solo debe usarse para el pago del servicio anual, pero NO puede estar ligada a la cuenta de zoom, NO se requiere cambiarla por otra tarjeta, solo borrarla de la configuración. 

Aclaro que no se desea borrar la cuenta, solo la información de la tarjeta de crédito.

Gracias