I launched my zoom account from the app icon and it took me to a basic zoom account instead of my Pro account. The email attached 

to the account was ***********. When I follow the zoom instructions to terminate the account a code is sent to the aforementioned e-mail address which I don’t have access to. Any suggestions how to delete the account?

The payment of USD 159.90 has been suddenly made from my credit card. 

I have not applied any zoom program. 

I want to cancel it and refund accordingly. 

From my current zoom account, I can not find any of subscription like that. 

Pls check from which account this subscription applied and cancel it. 

The last 4 disit of my card is 3548. (VISA)

I cancelled my subscription after I was notified of a $248 annual subscription bill, but my credit card was changed so it is couldn't be processed. It says that my paid account features will be cancelled temporarily, which is what I wanted. Is the $248 due for the following year or the previous year (in which case I would still owe the $ for usage)?

Do I need to pay it if I cancelled my subscription?

shari

Since last year I have been trying to complain about the automatic renewal (I did not authorize) in October/2023, because we no longer use the subscription, since April/2023, which we acquired in October/2022 - valid only for 12 months and which would end in October/2023 . They debited my card again, despite several protests that I sent to the billing email. It is absurd and unfair to make me pay for a service that I did not authorize to renew, and which has become completely useless since April/2023!

La meva subscripció és un pla bàsic gratuït i m'he fet una càrrega a la targeta de 181,38 euros. Intento comunicarme amb suport tècnic i el xat virtual i l'únic que he seguit em va confirmar que el meu pla és gratuït. A partir d'ahí desconnecteu el xat de forma automàtica sense rebre la solució.