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Pinned Posts

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Check out these Top Solutions for Billing and Account Management!

1. Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses! https://community.zoom.com/t5/Billing-Account-Management/Paid-for-Pro-account-still-...

2023-04-27
|
Posted in Billing & Account Management
Bri by Bri • Zoom Moderator

This thread is pinned

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

HOw can people just jump in the meeting room without admin

Per new security guidelines, you cannot change this setting. Please contact your account admin for more information. How can this get turned off? I turned it off in SEttings but it's still asking me to admin people one by one

2023-05-05
|
Posted in Billing & Account Management
Latest Reply 2023-05-10
reneekische by reneekische • Listener
  • 218 Views
  • 1 replies
  • 0 likes

License activtion

I have paid but license is not activated. It's showing only in the basic version.

2023-05-08
|
Posted in Billing & Account Management
Latest Reply 2023-05-10
Ravichandra by Ravichandra • Listener
  • 201 Views
  • 1 replies
  • 0 likes

PROBELMS WITH LICENCE

We have problem with using the platform. We are education institution in Poland and currently we need 1 licence as we provide online lessons occassionally.However probably you change the condtion of using platform.on 10 of April we paid last monthly ...

2023-05-08
|
Posted in Billing & Account Management
Latest Reply 2023-05-10
AGNIESZKAP1 by AGNIESZKAP1 • Listener
  • 193 Views
  • 1 replies
  • 0 likes

obi302 setup issue

So, i finally was able to get my Obi302 provisioned and online, but it shows as unassigned. We have 9 users, 8 of those with desk phones. All have a phone # and 1 phone is a common phone with no number in a common area. I can see the device in the de...

2023-05-09
|
Posted in Billing & Account Management
Latest Reply 2023-05-09
dougrun by dougrun • Listener
  • 158 Views
  • 1 replies
  • 0 likes

Have been paying for PRO account but it does not work with my user

How can I solve this... help is useless, it is impossible to make contact over phone an the last email I sent is unanswered for days.I have been paying for PRO for the past 6 months and I keep getting dropped after 40 min.I upgraded to PRO during a c...

2023-05-09
|
Posted in Billing & Account Management
Latest Reply 2023-05-09
marcomarc by marcomarc • Listener
  • 213 Views
  • 2 replies
  • 0 likes

Costo anual de zoom

Zoom tiene actualmente promociones pára zoom anual?

2023-05-09
|
Posted in Billing & Account Management
victofernnado by victofernnado • Listener
  • 110 Views
  • 0 replies
  • 0 likes

new email

When I First opened my zoom account I signed up with an email I didn't use zoom for a while and meanwhile I changed business emails and now I don't have access to the email I originally signed up with and now that I want to change my email address an...

2023-05-09
|
Posted in Billing & Account Management
Latest Reply 2023-05-09
Mariojordan by Mariojordan • Listener
  • 182 Views
  • 1 replies
  • 0 likes

Subscription

During COVID, I saw all my clients via Zoom and, as sessions lasted at least 1 hour, I subscribed to the Pro version.However, I have now returned to seeing clients face-to-face and only one professional colleague via Zoom, approximately once a month ...

2023-05-09
|
Posted in Billing & Account Management
Latest Reply 2023-05-09
WhiteRhino by WhiteRhino • Listener
  • 128 Views
  • 1 replies
  • 0 likes

Resolved! How do I check the status of a support ticket?

I need to change the email associated with my account. The current email address is no longer active, and in that case, the only recourse for me is to submit a ticket (I'm on Pro Plan and can't call support). I submitted a ticket a few days ago, and ...

2023-05-04
|
Posted in Billing & Account Management
Latest Reply 2023-05-09
GaryBrownell by GaryBrownell • Listener
  • 203 Views
  • 1 replies
  • 0 likes

Admin User Left

Hello, The company purchased the Zoom OnePro Annual but the administrator has left the company. How can I transfer the admin rights over to me?Thank you

2023-05-04
|
Posted in Billing & Account Management
Latest Reply 2023-05-09
Suzan1 by Suzan1 • Listener
  • 141 Views
  • 1 replies
  • 0 likes
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