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Consider making default allowing all atendees in waiting room

perezroberto
Newcomer
Newcomer

Hello, I would like to provide some feedback on my experience with Zoom. Overall, I am satisfied, but I have a suggestion regarding the waiting room feature.

The requirement to manually admit all attendees can be cumbersome and cause frustration. It can lead to important participants being kept in the waiting room, unable to access the meeting during the crucial early moments. This may occur even when the meeting's password protection feature is disabled.

For business accounts, attendance is typically already controlled, making the risk of unintended attendees minimal. In these scenarios, the inconvenience of having to manually admit people can outweigh this small risk. It can also prevent a host from being interrupted from performing critical tasks in the meeting, such as properly setting their screen to share or interrupting the flow of the meeting to manually accept attendees. For personal accounts, the risk of having unintended attendees is even smaller.

I suggest making it a default to allow all attendees to bypass the waiting room. In my opinion, this would significantly improve the user experience for many hosts and participants alike.

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @perezroberto.

 

You can disable the Waiting Room, both as a default when creating a meeting and individually by meeting if you want to be selective.  You can also disable the Waiting Room after the meeting has been started. Note that for any of these to work, one of the other security measures must be enabled, either Passcodes or Authentication. 

 

See this Zoom Support article for details:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059359 


Ray -- check out the GoodClix website.

View solution in original post

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @perezroberto.

 

You can disable the Waiting Room, both as a default when creating a meeting and individually by meeting if you want to be selective.  You can also disable the Waiting Room after the meeting has been started. Note that for any of these to work, one of the other security measures must be enabled, either Passcodes or Authentication. 

 

See this Zoom Support article for details:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059359 


Ray -- check out the GoodClix website.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @perezroberto! I wanted to let you know that I’ve marked @Ray_Harwood's response as the accepted solution, as I believe it answers your question. If you have any more questions or need further clarification, feel free to ask.


Mark
Zoom Community Team
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