cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I want to cancel my zoom subscription

Vinayak9868
Newcomer
Newcomer

By mistake I’ve purchased zoom one year subscription from app store and i immediately raised a complaint and want to cancel it and get refund please help me

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Unfortunately, since you paid through an app store, Zoom has no access to your subscription billing information (payments, etc.). Check out these two articles: