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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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I want to cancel my zoom subscription

Vinayak9868
Newcomer
Newcomer

By mistake I’ve purchased zoom one year subscription from app store and i immediately raised a complaint and want to cancel it and get refund please help me

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Unfortunately, since you paid through an app store, Zoom has no access to your subscription billing information (payments, etc.). Check out these two articles: