Hello, I would like to provide some feedback on my experience with Zoom. Overall, I am satisfied, but I have a suggestion regarding the waiting room feature.

The requirement to manually admit all attendees can be cumbersome and cause frustration. It can lead to important participants being kept in the waiting room, unable to access the meeting during the crucial early moments. This may occur even when the meeting's password protection feature is disabled.

For business accounts, attendance is typically already controlled, making the risk of unintended attendees minimal. In these scenarios, the inconvenience of having to manually admit people can outweigh this small risk. It can also prevent a host from being interrupted from performing critical tasks in the meeting, such as properly setting their screen to share or interrupting the flow of the meeting to manually accept attendees. For personal accounts, the risk of having unintended attendees is even smaller.

I suggest making it a default to allow all attendees to bypass the waiting room. In my opinion, this would significantly improve the user experience for many hosts and participants alike.

I now get pop-ups from Zoom every time I receive an email in my gmail account (use gmail to login to zoom), that only started in the last 24 hours.  It is just like email notification in outlook.  

How do I turn off that setting so pop-up incoming email notifications stop?

Dear Zoom Support Team,

Hello,

I’m writing to request a refund for a charge that was automatically billed on July 12, 2025. I was unaware of this auto-payment at the time, so I made a new payment on August 5, 2025.

I would like to request a refund for the charge made on July 12, as I have not used the Zoom service since December 31, 2024. I am planning to resume using the service starting from August 11, 2025.

Your help with this matter would be greatly appreciated.
Thank you in advance.

I received a communication from Zoom using the email address teamzoom @ e . zoom . us. I'd like to confirm whether this is an official and secure address. Can someone from the Zoom team or the community verify if this domain is genuinely associated with Zoom?

Thank you!

ref: https://community.zoom.com/t5/Billing-Account-Management/Maybe-a-new-Zoom-scam/td-p/66270

I launched my zoom account from the app icon and it took me to a basic zoom account instead of my Pro account. The email attached 

to the account was ***********. When I follow the zoom instructions to terminate the account a code is sent to the aforementioned e-mail address which I don’t have access to. Any suggestions how to delete the account?