Hello,

I have changed my e-mail address at Zoom from a private Google address  to a business address. To access the Zoom account, I used the single sign-on system via a Google email address.
After switching to the business email address, I was unable to log in to Zoom using either the business email address or the single sign-on system. So I cancelled the whole thing. However, I still can't log in to my Zoom account and I always get the following error message:
"Signing in to your Zoom account is not possible with this method. Contact your IT administrator for instructions. (2.025)"

The business IT support was unable to help me as my business address is no longer linked to Zoom. I can't get any further in the settings of my G-Mail address.
How do I get access to this Zoom account again?

Thank you & best regards

When signing into Zoom via Microsoft using @hotmail.com email address it automatically comes up link your account with Microsoft sends an email code.  When entering the code it then says verify and then goes to authenticate via zoom network.  This results in a network error.  In order to successfully link a microsoft login with Zoom you need to use either the Zoom Desktop App or the Web App.  All of my devices are on the same private personal use 1 gig bandwidth wifi.  This is fully a Zoom Network Error.  

While on the Basic plan users are unable to submit support tickets or request phone calls. we are restricted to virtual suppport which is 100% inaccurate. 

After changing payment method from PayPal to a card:

1. All my payment history vanished.

2. I was charged a monthly fee immediately, though the fee has been already taken just a day before.

No live chat support.

Update:

The money has been returned a few days later.