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Paid amount for renewal. But not yet renewed from basic to pro

Resolved! status

We have a Zoom one pro subscription, but now all 3 members are in basic status and we can not set one licenced status, th error message: You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit. Plea...

payment

This morning I paid the payment, 14.99$, and then all of the cash was deducted from my card. However, I didn't get the payment succeed message and mail as usual. ZoomW-9

Unable to upgrade my account - sold to country is ineligible for this currency

I tried to change my currency in billing section but it is throwing me an error.I've changed cards and repeatedly tried to update and address this.I'm unable to get through. How can I create a ticket for this?

We were unable to process payment since your sold to country is ineligible for the currency selected

Can someone help me with this error? I was able to pay all my previous bills with the same method and same details but now this won't let me make a payment. Cheers

Upgrade issue

I accepted an upgrade 30 day trial offer; however, when I attempt to schedule a meeting I’m being told I’m still on the basic plan, and limited to 39 minute meetings.

Alleged unpaid invoice

My autorenewal failed as I didn't have the full funds in that account which I didn't mind as was reverting to the free Zoom account. However, now I've got a perpetual warning message on my account regarding unpaid balance.How can I get rid of this??

How to contact with live agent

I have encountered some serious issues. May i know how can i contact with live agent?

Updating a credit card

I would gladly update my credit card, but it does not expire for another 2+ months and my bank has yet to issue a new expiration date and card. How do I contact Zoom to let them know that if they need any payment before then, they can use the existin...

Renew my subscription pro package.

I added a new credit card with enough amount to renew my pro package for a user. I noticed that the amount "17.09$" got withdrawn but the transaction is still "Pending". What shall I do in this situation?

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Resolved! status

payment

Unable to upgrade my account - sold to country is ineligible for this currency

We were unable to process payment since your sold to country is ineligible for the currency selected

Upgrade issue

Alleged unpaid invoice

How to contact with live agent

Updating a credit card

Renew my subscription pro package.

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