cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How to unlink my account from the Owner?

MBConsulting
Newcomer
Newcomer

‎2024-10-21 02:59 AM - last edited on ‎2025-02-19 12:57 PM by Community Moderator | Employee

A few years ago, a client added me to their professional Zoom account and my basic account still seems to be linked to theirs. The client ceased to exist and also claims the zoom account is no longer existing and that they don't have further access to it. However in my account they are still the "owner" and for example I cannot share whiteboards to anyone else. Anyone got a solution on how to unlink if I am not the owner?

Topics:
2 REPLIES 2

BakerHe
Community Champion | Employee
Community Champion | Employee

‎2024-10-22 03:15 PM

HI @MBConsulting Here is the answer - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067508

BakerHe_0-1729635340409.png

 

0 Likes

MBConsulting
Newcomer
Newcomer

‎2024-10-23 01:07 AM

Thank you. I think because the account my account was associated with is no longer a paid account, the button you are referring to does not exist. There is something about a transfer code but not sure how to use that.

0 Likes
li.common.scroll-to.top