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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Login Problem because of two Factor authentication

Gnome74
Newcomer
Newcomer

I want to delete my account from my old work but ZOOM wants two factor authentication and I no longer have access to the phone or email. What do I do?

2 REPLIES 2

Ivan_Manhiça
Newcomer
Newcomer

i'm having the same problem

 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

I'm sorry for the inconvenience.

If you don’t have access to your work email or phone, we recommend contacting your Zoom account administrator to request the deletion of your account. Only account admins or owners have the access to delete or remove accounts from business accounts.

You may read more in this article.


Mark
Zoom Community Team
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