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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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LICENSED ACCOUT HAS CHANGED TO BASIC

MacJr
Newcomer
Newcomer

‎2023-06-17 07:14 AM

Hello everyone. I recently paid for the zoom one pro and my account showed licensed. I logged in the following day only to discover that my account is showing basic. Can someone assist? Thanks

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-22 01:46 PM - edited ‎2023-06-22 01:46 PM

Hi @MacJr , and welcome to the community! What happens when you try to assign your license to yourself? https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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glsl
Newcomer
Newcomer

‎2024-10-23 07:21 PM

Hi MacJr

 

I have the same problem. Now I can't start my schedule meeting . what's the solution ?

 

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