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Pinned Posts

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Check out these Top Solutions for Billing and Account Management!

1. Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses! https://community.zoom.com/t5/Billing-Account-Management/Paid-for-Pro-account-still-...

2023-04-27
|
Posted in Billing & Account Management
Bri by Bri • Zoom Moderator

This thread is pinned

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

Resolved! Company is leaving Zoom; how do I keep my forum posts?

Hi. Our company is transitioning away from Zoom in the near future. I intend to keep using Zoom for my personal stuff. We use SSO to sign into Zoom and Zoom Community. It seems when we leave Zoom, I will lose access to the posts, questions, and answe...

2023-06-02
|
Posted in Billing & Account Management
Latest Reply 2023-07-05
NemanMTX by NemanMTX • Attendee
  • 1011 Views
  • 6 replies
  • 1 likes

Upgrade not working

This morning I upgraded to to Zoom One Pro so that my meetings wouldn't time out after 45 mins. However, the first meeting I've had since the upgrade still did. I have checked my account and received an invoice stating that I have indeed upgraded. Is...

2023-07-02
|
Posted in Billing & Account Management
Latest Reply 2023-07-05
TjRjn by TjRjn • Listener
  • 401 Views
  • 5 replies
  • 1 likes

The Zoom service is not available in the requested location. (200).

Today I bought Zoom Pro. The Zoom service is not available in the requested location. (200).Error Code 200Desktop with Chrome Browser

2023-07-05
|
Posted in Billing & Account Management
msiacademy2018 by msiacademy2018 • Listener
  • 73 Views
  • 0 replies
  • 0 likes

PAGAMENTO DOPPIO

Buongiorno,mi sono accorta di aver pagato la Fattura di Dicembre 2022, DUE (2) volte.Please accreditare su mio conto il Second pagamento.ThanksAngela Orlotti***********

2023-07-05
|
Posted in Billing & Account Management
psyangelaorlott by psyangelaorlott • Listener
  • 84 Views
  • 0 replies
  • 0 likes

Subscription Info

Hi I have the free basic zoom but I need to do a 3.5 hour meeting. Can I subscribe for 1 month then cancel the subscription please ? Thanks

2023-07-04
|
Posted in Billing & Account Management
Latest Reply 2023-07-04
SK618 by SK618 • Listener
  • 154 Views
  • 1 replies
  • 0 likes

amount on the latest invoice is too high - please clarify

Can somebody can clarify why my invoice is too high?  

2023-07-04
|
Posted in Billing & Account Management
Latest Reply 2023-07-04
Ewa123 by Ewa123 • Listener
  • 129 Views
  • 1 replies
  • 0 likes

HELP: Removing duplicate Zoom profile

Hello I am trying to accomplish one of two things. I have an existing Zoom profile already created; however my employer is now using Zoom causing a duplicate profile. Ideally I would like to remove the profile I created - does anyone know if that is ...

2023-07-04
|
Posted in Billing & Account Management
bbaquynh by bbaquynh • Listener
  • 151 Views
  • 0 replies
  • 0 likes

Can't sign in to zoom app with my mail and password

I recently changed the email address from which I log in, on the website and in the application through my Mac it works fine, but I cannot log in on my iPhone application with the same email and the same password, it is listed as invalid, is there a ...

2023-07-04
|
Posted in Billing & Account Management
Latest Reply 2023-07-04
Ohad_Or by Ohad_Or • Listener
  • 152 Views
  • 1 replies
  • 0 likes

Cambodia is not in the country list for address. What can be done ?

Hi, I've been using zoom for a couple of years and now (19/05/2023) I tried to update my credit card it said to add country in my address. I look for cambodia and didn't see cambodia in the list of countries. What can I do ?

2023-05-18
|
Posted in Billing & Account Management
Latest Reply 2023-07-03
meythir by meythir • Listener
  • 765 Views
  • 5 replies
  • 0 likes

Account charged twice

My account was charged for a monthly and yearly subscription. My zoom account shows that the yearly charge was credited back but today I got an invoice that I was charged the full amount and the charge hit my bank account

2022-03-23
|
Posted in Billing & Account Management
Latest Reply 2023-07-03
vaverka by vaverka • Listener
  • 1116 Views
  • 4 replies
  • 0 likes
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