cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Basic vs. Pro

PixieDust
Newcomer
Newcomer

I am being billed for the Pro plan but I don't know what email it is using. When I log in to my personal email, it says I only have Basic.

 

I don't have access to 2 of the 3 emails it is listing.

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Sorry for the late reply, @PixieDust. Are you still having this issue? If so, let me know and I will send you a private message. 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?