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Payment issue in India


Trying to pay using debit and credit cards but it keeps on saying recurring payment is not set on all the cards. even if I click on the pay now link it still tells me to accept E-Mandate. why is zoom so worst at payments. 



Community Champion | Customer
Community Champion | Customer

Hi, @wilsonnn,


I understand that payments are problematic, no matter where you and your vendor are located – and international payments seem to have the most troubles.


I’m not the expert on international billing with Zoom, but I did find this Zoom Support article which might be helpful to you:


If that doesn't help, please submit a support ticket to our Billing team here and they shoukf be able to assist you.


Because this is a public forum, we do not handle specific account billing related questions here. 

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Yes , I agree that Zoom has the worst and complicated payment system . After several attempts , I came to know that Master cards are not accepted , while I could complete it with VISA Card .