Hi,

I have signed up for a membership with Zoom coaching.

I would like to stop the renewal as I did not managed to stop the transaction in time.

The merchant claimed that I attended their Zoom meeting and opened their emails, which are all not true.

I am using a free account, is there anyway I can check on my past Zoom sessions records, so that I can provide as evidence to my credit card company.

Thank you.

I'm having an issue with our Zoom account management. We have 3 accounts in total, but only 1 is assigned. When I try to assign the remaining 2 accounts, I get a message saying we've reached the limit and need to purchase more. This doesn't make sense since we haven't allocated all the accounts yet.

Could anyone please help us resolve this?

I'm hosting a training for 2 months. I need to add a co-host and when I've tried it tells me I need to pay for an additional license. I really don't want to pay for a full year for someone who is only going to be an alternative host for two months. Is there any way I can purchase a 2 month license for someone?

I want to be able to livestream into a group. I have gone into the settings to change this, but it says admin locked. I am the owner, so I should have complete control.  I dont know how to change the settings so it can become unlocked. Can someone please help? 

An employee is trying to become a member of my team but can't. She was paying for her own subscription but since we got it as a team, wants to cancel her personal subscription and join the team zoom account. when she cancels her membership she is paying for it won't allow her to join our team. How can we get this fixed?

I am continuously receiving outstanding invoice notices from a "Michael Ochoa" and "Alex Rhodes" from "Zoominfo Technologies LLC". Our company pays monthly for our basic Zoom account and there are no issues with our account or payment. Who/where can I forward these suspicious emails to, at Zoom, for further investigation?