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Pinned Posts

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Check out these Top Solutions for Billing and Account Management!

1. Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses! https://community.zoom.com/t5/Billing-Account-Management/Paid-for-Pro-account-still-...

2023-04-27
|
Posted in Billing & Account Management
Bri by Bri • Zoom Moderator

This thread is pinned

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

Pro account user receiving 40 minute limit warning messages

I've had a "pro" account for over a year and had no problems scheduling (using Outlook) or hosting zoom calls. In the past week, however, when I try to schedule zoom calls using Outlook (and the email address registered under my zoom account) I get t...

Hoyt_0-1635297969673.png
2021-10-26
|
Posted in Billing & Account Management
Latest Reply 2023-03-22
Hoyt by Hoyt • Listener
  • 1879 Views
  • 7 replies
  • 0 likes

Resolved! Trying to escape from Zoom

I am trying to cancel my subscription from Zoom forever.I defy anybody to tell me how to do this on their over complicated website.I get nothing but stupid answers from computers. Do they actually hire any human beings?

2023-03-21
|
Posted in Billing & Account Management
Latest Reply 2023-03-22
idiots by idiots • Listener
  • 188 Views
  • 1 replies
  • 0 likes

chicago to paris

I haven't used Chicago for about 6 months. had an account at one time.Zooming to Paris from Chicago on Thursday.Do I need to set up a paid account if mine is expired?It says I'm "licensed" but I don't know what that means...how can I check to see if ...

2023-03-21
|
Posted in Billing & Account Management
Latest Reply 2023-03-21
kmcnultychicago by kmcnultychicago • Listener
  • 147 Views
  • 1 replies
  • 0 likes

Time Zone setting

Hi: Does anyone know how to set a time zone? I am new to zoom

2023-03-21
|
Posted in Billing & Account Management
Latest Reply 2023-03-21
Silvia27 by Silvia27 • Listener
  • 211 Views
  • 1 replies
  • 0 likes

Changing license to another email address

How do I change the email address from one existing Zoom account to another existing account?When I tried to change the email account it says "that address is already in use".

2022-05-05
|
Posted in Billing & Account Management
Latest Reply 2023-03-21
bdotcalm by bdotcalm • Listener
  • 580 Views
  • 2 replies
  • 0 likes

Resolved! 50% discount on zoom one pro

Good day.Someone should please help outI want to subscribe to Zoom one to 50% discount!!! Is the discount still on???

2023-02-09
|
Posted in Billing & Account Management
Latest Reply 2023-03-21
OptimisticZain by OptimisticZain • Listener
  • 260 Views
  • 1 replies
  • 0 likes

renewal and 30% off code

Please help me benefit from the 30% renewal code I got by email.It expires on dec 14th and I don't see how I can goahead and renew using the code on the website. (see screenshot below) thank you

Iboyer35_0-1670676934649.png
2022-12-10
|
Posted in Billing & Account Management
Latest Reply 2023-03-21
Iboyer35 by Iboyer35 • Listener
  • 436 Views
  • 3 replies
  • 0 likes

20% discount

Hello. I am entitled to a 20% discount that was not applied to my renewal today. How should I proceed?

2022-03-30
|
Posted in Billing & Account Management
Latest Reply 2023-03-21
Wagner_hispanis by Wagner_hispanis • Listener
  • 413 Views
  • 2 replies
  • 1 likes

Resolved! 50% discount

Good day everyone. I want to subscribe for the 50% discount on zoom one pro but I haven't been able to. Can someone pls tell me what's going on?

2023-02-08
|
Posted in Billing & Account Management
Latest Reply 2023-03-21
Guidedheartstar by Guidedheartstar • Listener
  • 381 Views
  • 2 replies
  • 0 likes

Cannot use special offer and pay with 30% discount

I am an existing user that pays monthly for Zoom One Pro with credit card. Currently, I am trying to use a special offer: A lot can happen in a year - stay connected through it all on Zoom! Save 30% off your first year when you switch to an annual pl...

2022-12-29
|
Posted in Billing & Account Management
Latest Reply 2023-03-21
Skvoznova by Skvoznova • Listener
  • 433 Views
  • 3 replies
  • 0 likes
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