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Conflict between billing plan and phone # assignment

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ntwullman1
Newcomer
Newcomer

‎2021-09-14 10:53 AM

My number has been ported, but I cannot assign it to myself as the primary user.  When I try, I am getting the error message that this feature requires a Zoom Phone Metered or Unlimited or Pro Plan (see attached screenshot).  I have a Pro Plan as verified with Sales today

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Bort
Zoom Employee
Zoom Employee

‎2021-09-14 11:04 AM

Have you assigned yourself a calling plan on the Zoom Phone settings? 

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Bort
Zoom Employee
Zoom Employee

‎2021-09-14 11:04 AM

Have you assigned yourself a calling plan on the Zoom Phone settings? 

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ntwullman1
Newcomer
Newcomer

‎2021-09-14 05:02 PM

That solved it.  Thanks.  

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