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buy plan for wrong

krishankant
Newcomer
Newcomer

Hello,

I buy a pro plan in morning .So,we can see in our profile , these are not active

what I know region 

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @krishankant

 

If your account still shows as Basic after purchasing a Zoom subscription, please ensure that you have assigned the license.

For assistance, see this support article: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?