I have had the basic plan for a few years and now need to upgrade to the pro plan. I am in the UK and it tells me the plan is £12.99 per month, but when I go to the payment area it is charging me £15.59 as £2.60 tax has been added. I am not VAT registered and have clicked that area to say so. What is this tax for? Is this right? A friend tells me I shouldn't be paying this tax through Zoom UK.  thanks. 

I purchased a 1-year subscription to the Zoom Business plan and a 1-year Large Meeting plan for 1,000 participants. However, after testing it right away, I found that it was not accessible from certain countries. Therefore, I immediately canceled both plans. Naturally, less than a day has passed since the subscription. How can I request a refund?

If my credit card information is already filled in zoom website  for last year account payment. And if the service effective day already expired, Does it  automatically  renews for the annual fee  by using my credit card info or it asks my permission first for renewal?