cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Can't upgrade to Pro

Sarmatka
Newcomer
Newcomer

I had a pro account with yearly payment and extra storage. Now I got back to basic and want to upgrade to pro with monthly payment and it doesn't let me do it. It's just keeping me on this page and I there is nothing I can do. 

Screenshot 2023-07-06 at 09.05.27.png

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Sarmatka.

 

What happens when you click Upgrade Account?  That should take you to a screen allowing you to enable the Pro License.


Ray -- check out the GoodClix website.