I can get into my account, but it wants your old password, and I do not remember it. There is not a spot to send a link to your email so you can reset to a new password. 

I have a meeting to attend tomorrow and I have NOT received a link to join the meeting or an email. I have registered 6 times, and still no email.

Hi! I am trying to pay as there is a warning every time I start a meeting and when I try to pay it just appears as they cannot do it at the moment , as an error occurring . I ´ve already given an alternative credit card number as support for the payment and it´s not happening! since yesterday.

Hello 

I am so confused. I pay for a Zoom Plan. I need to add two more lincences for one month, so I pay for the one month upgrade. They told me that they will charge me if I didnt cancel the upgrade beofre the month finished. I did it. And now they are telling me that I have a basic plan. I payed for the whole year on April, but I just wanted to cancel the other 2 licences that I bought. 

On August 16, 2023 my zoom subscription ended and I no longer renewed it. I canceled my subscription through your page, but ZOOM sends me an invoice for an account that no longer exists and for a service that I no longer have. Also, there seems to be no way to communicate with them. It seems to me that it is abuse and harassment. Please, stop insisting by sending me collection emails that do not correspond to me.  Please Zoom team, the details of the subscription I canceled will be provided to the Zoom team once they contact me.

Hi, everyone! 

Once I paid for Zoom subscriptions of my several employees using my visa card. Later they all said that they cancelled their monthly subscription, but still Zoom charges my card around $16 a month. I cannot find out which Zoom account is my card linked to.

Is there a way to find it out?

Thanks in advance!