Connot cancel the plan (Large meeting)

[Savini95]

I activated 500 participants large meeting add-on just for a month. but cannot cancel it now. its says >>

"You are unable to cancel, downgrade or decrease your monthly add-on subscription until the end of your annual subscription's billing cycle. Contact Us if you have any questions."

I dont have activated any annual plan. It has already overcharged for two months.

[crissyd]

@Savini95 Please reach out to your Account Executive or click the Contact Us link so our Sales Team can assist you further.