Why it is so difficult to find an email that I can correspond with Zoom billing and payment department? I cannot find any email address except the one I RECEIVED [***********]. However upon replying to it, it is always mail unreached. 

I have entered all known possible contacts page for billing but not able to find any email direct to Zoom billing and payment. The chatbox also not able to give me one. Please help. 

My zoom account has been connected (unwillingly) to a proprietary account within the company I work with. I want to disconnect it and don't know how to proceed. I contacted the technical support of the company. They are unable or unwilling to help me out and advise me to contact Zoom. However, my plan does not allow me to contact them directly and I am at loss of what to do. Can someone help? TIA

I've had issues with my Zoom account since November.  Just a few days ago, I was finally able to get someone to somewhat comprehend what I needed to have done.  She upgraded my account from the Zoom United (no longer available) plan to the Zoom Pro plan but in doing so she deleted my phone service!  All my texts, all my voice mails, the number I do business with................all gone.

I can't get a person since last week to address the issue and fix it!  I've submitted tickets and I was assured I would receive an email today and promised a call back by morning but guess what?  No email!  Yes, I spelled it out to her but I'm guessing she got it wrong, but then again, what do I expect from someone answering from the Philippines?

Does anyone have a live person contact where I can get help?  Otherwise, I'm going to another provider because their Zoom customer service is probably one of the worst I've dealt with in a long, long time.  

Zoom is severely impacting my ability to do business in my "service-based" business!

Good morning, I have problems managing my license when I assign it to another user from the license panel.
It shows me this error"
You have exceeded the license allocation limit for your account. Buy more licenses to increase the limit." and it won't let me change license control anymore.
I have deleted the other linked accounts to see if it was possible to return control and the license, but it does not work

***********

1 account

Hello, all!

Could you tell me is there an API for this button "Sign Me Out From All Devices" to all domain users logout?

I need only users logout. Or what can i use to do that through API properly?

I haven't found this, or similar API in an API list.

Help me please if you can.

I recently received a message from zoom: "Your Payment Method on file is expiring at the end of this month! [...] Please update your payment method in your billing portal before the end of the month in order to avoid losing any of your paid features." My plan is expiring on March 18, 2024, I still plan to use it those first 2,5 months next year and I don't want to extend it for the following year. That is why I don't want to update my credit card information because it will not be necessary anymore after that date. BUT I don't want to lose any of my paid features before March 18.

Does anyone know what does the above statement from zoom mean? Does it mean: a] If I don't update my payment method, I will lose my paid features with the end of 2023? OR: b] If I don't update my payment method, I will lose my paid features on March 19, 2024?

And if a] is true, does anyone know how to contact zoom sales people directly as I believe such treatment would be totally unfair? I paid till March 18 next year, and not till the end of December 2023 and it should not matter that my payment method will be outdated on January 1st 2024. It was not outdated on the day I paid, and that should be enough to have all my paid features intact for the whole 1 year period.

Best regards to all,

Rafal

Since my subscription fee was monthly paid on December 7, 2023, and the expiration date is January 7, 2024.

When I changed the payment from monthly to yearly on December 17, 2023, my expiration date was updated to December 16, 2024.

I thought it should be till January 6, 2025. cloud you advise why there is no membership from December 17, 2024, to January 6, 2025? Please help to clarify this subscription date issue.