Cancelled Membership and Zoom Keeps Trying to Charge Me | Community
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Newcomer
December 25, 2023
Question

Cancelled Membership and Zoom Keeps Trying to Charge Me

  • December 25, 2023
  • 1 reply
  • 1 view

Cancelled my membership. Reflects as such when I log in online. Zoom has attempted to continue charging me 4 times since this point.  Plenty of better options out there that don't pull this shady bs. Would avoid subscribing to anything with Zoom unless you want to feel stuck like a planet fitness membership

1 reply

S_K
Community Champion | Employee
Community Champion | Employee
December 27, 2023

@GRS 

 

More information will be needed to resolve this issue. Cancellations are effective at the end of the service period. If you have any add-ons, they need to be cancelled separately under your Billing or Plan Details.

 

Cancelling your subscription

 

If you still need help, please submit a request to our Billing team here