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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I have a big problem

ParkJeongHwan
Newcomer
Newcomer

‎2023-12-27 03:42 PM - last edited on ‎2024-01-17 10:51 AM by Community Moderator | Employee

I have big problem, but I can't contact to zoom for solving this problem
I paid for zoom one pro for 1 year, in July, In have invoice
and I paid for zoom pusiness for 1months, in Noveber.

Two problems happened
1. I paid for zoom business for 1 month, but price for 1 year was paid. so i want to be refunded
2. after canceling business plan, what i paid for zoom one pro was also canceled.

So
Please refund 11months business plan money i paid, and recover my zoom one pro plan

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