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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

URGENTE - Plan downgrade (Zoom Pro User 51201352)

cristinacapi
Newcomer
Newcomer

‎2023-12-28 12:12 AM

Hallo,

I try from several days to downgrade one of my plans, but i receive no answer from zoom support.

Tomorrow is the renewal date, but i don't need a plan for 5.000 users; I want the prevoius one, for 500 users.

I need help because no one answer me.

Best regards

Cristina 

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