My two Zoom One Pro licenses expire tomorrow. Both are currently canceled. I would like to extend one of the two licenses, but I can't find a way to do this in the license overview. The only available option is "reactivate subscription", which would include both licenses. How can I reduce the number of licenses to 1 and then extend it?

 I subscribe Zoom one service for four years. Our account no. is: 504 093 xx, 
and user quantity is eight.

In 2024，I do not need eight users, I decide change users quantity to
three. So, I changed our Zoom service subscription to three users on 3/4
2024. I think system will automatic effective on 3/5 2024.

But after that, the system still charges eight users amount to our company.
Can I change to three users and refund to me immediately ?

I got a invoice for my payment this month.
It show me that i should pay KRW 23,370.
But you took KRW 22,959 from my credit card .
I just want to know why it different total payment
Because i paid it with my business card, so i need to explain about money to finance team.

My subscription has expired.  I have never used it. I do not want to renew.  I do not know my account name or password.

The credit card I used is no longer valid . But zoom keeps trying to renew using my old credit card.

Will zoom eventually give up and just close the account? 

I have recently taken over as Chair for our Parent Advisory Council at our school.  We have one zoom license and it is held with our previous Chair.  She has made me the owner of the zoom account.  Is it possible to transfer our license from her to me?  It is awkward to have to go through her all the time to schedule meetings that are longer than 40 minutes.  

I have attempted to contact Zoom regarding changing the sign in email whith no success. The situation is I no longer have access to the initial sign in email, therefore when I attempt to change the sign in email address, Zoom sends me a confirmation to an email address I no longer have access to. It is so frustarting especially when no one gets back to me after several attempts at contacting them. Are there any solutions or work arounds for this dilemma?