cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Payment issue through Gcash (virtual AmEx)

CPD1
Newcomer
Newcomer

‎2024-03-13 12:52 AM

We've been using this payment method for the past year with no issue, except the last invoice for February wherein we paid through Gcash, confirmed with successful transaction and payment was deducted to my Gcash account. However, Zoom did not credit my payment and asking me to pay again the same invoice.

Opened a ticket but the person in the billing section was not helpful. They're just asking me to pay the same invoice again. Help.

Topics:
0 Likes
0 REPLIES 0