I am using my account for me to post here.

This is regarding a company account, support (at) ZYZ. We have not used this account in a long time and are now trying to recover it.

We want to keep the address because it is tied to our support email address but because we have not used it in a while, it has no support plan yet and as such is unable to get live support.

When I try to do a "forgot password" I receive the following email:

i lost access to my old email linked to the zoom account. 

everytime i log in to zoom it asks me to get a verification code sent to the email i lost access to.

so i can not reach the account, but still i am being billed monthly for a year now, trying to contact support with no solution. any help? 

Hi Team,

We are getting error after waiting for response from paypal "Unable to pay for this registration Please check your account balance and try again" 

We talked to sales/support but they were not able to provide proper resolution.

We created business account but still same error, and we tried 4 different paypal accounts to pay for webinar but still same error.

Please help.

Thanks

Zoom has a Large Room offer expiring 12/31 coupon code LGMTG50WB.
What are the terms of the offer?  That was not listed anywhere accessible.

It says it is applicable for 4 months on Monthly billing, but can this be cancelled any time?  Even after 1 month?

Since the new payment period starts today, I was going to pay by applying the TechSoup coupon. However, it has already been automatically renewed, and it is said that you have to wait a year to cancel it.
I want to make a payment by adding more people, so please cancel it right away and let me know how to do a new one