cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Keep geting charged despite changing the payment method

Diego_
Newcomer
Newcomer

Hello to all,

 

I lent my credit cart to mi gf for the Premium Zoom Account for a while. A few months ago she changed the payment card to her own. 

Today I realized that I'm still being charged for the account.

 

I know that I can cancell Zoom payment trough my bank, but I need a refund for all the months that I was being charged.

 

I would much appreciate any guidance on the subject.

Thanks!

0 REPLIES 0