I needed to upgrade my plan last february, I purchased a plan, the payment was deducted right away. But I was not able to use it. I tried to call them through international and local numbers. No one was responding, this month, I got a payment deduction from my bank again. How can this be fixed? I am very disappointed about this.

Buenas tardes 

Soy un usuario que pago la licencia de ZOOM por 1 año y vence hasta noviembre 2024, pero recientemente la plataforma me esta solicitando que realice otro pago, me apareció en enero 2024 por valor del doble que yo página y me a limitado el tiempo de mis reuniones a 40 minutos. porfa solicita una solución. 

Please help! I can't log in to the licensed pro account my employer added me to on my laptop, but can on my iPhone using FaceID or my updated stored password. When I copy and paste that password into my laptop it just opens my personal free account and doesn't show the other one.

Can anybody help? I have scheduled a meeting via my basic Zoom account, not realizing that it would cut out after 40mins. My company has a premium account that I can use but I do not know how to switch the already shared meeting link to the premium account? 

I don't know who to contact but I'm having an unusual issue because of something specific that happened. Here's the run down:
1 - wanted to change my sign-in email address (email1). Rec'd request from zoom to (email1), clicked approve, and then didn't receive an email at the new email address (email2). I tried another email address (email3) and the same thing happened. (Note: email2 and email3 had the same @domain.com)
2 - I realized the @domain.com email had not gone through the DKIM/SFS/DMARC changes. I hired someone to handle that for me.
3 - I still want to change my Sign-in email on the zoom platform from (email1) to (email2) but now I can't, as zoom informs me "email '***********' has already been used."

But it has not already been used.

Any thoughts?

У меня куплено 33 лицензий, каждый год  в августе идет продление. Сейчас у меня есть потребность докупить еще 10 лицензий. Подскажите как мне это сделать? 

В поле Тарифные планы и выставление счетов - Управление планами - Управление, не могу найти кнопку докупить лицензии, есть только изменить общее количество. Если я ставлю нужное мне количество , то сумма показывается вся за 43 лицензии. 

Как докупить 10 лицензии не оплачивая весь пакет 43 лицензии раньше времени.