cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

the latest zoom version of the desktop app

mlechnar
Newcomer
Newcomer

When I try to use the desktop app, I'm told that I need to upgrade to version 5.15.5.  It also tells me to contact my IT department to have this done.  I don't have an IT department.  What do I do now?

 

Thanks.

2 REPLIES 2

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Unistall Zoom from your computer. Then download a new version of Zoom.

https://zoom.us/download 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

dlzm24
Newcomer
Newcomer

 after getting the same upgrade message, I uninstalled zoom and reinstalled. I cannot find the version of my new install nor can I find zoom listed in the program on my windows desktop.  Any other suggestions?