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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Payment Cancelled

quirelco
Newcomer
Newcomer

‎2025-03-04 06:00 PM

Something went wrong. Please make sure that your billing information is updated, and pop-up blockers are disabled in your browser. If the problem continues, contact Zoom via Support ticket or at 1-(888)-799-9666 ext 3 (US customers only. Find here a list of international phone numbers).

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Mandel
Community Champion | Employee
Community Champion | Employee

‎2025-03-10 01:52 AM

Hi there,

 

Welcome to the Zoom Community!

 

If you are unable to process the payment, please try the following troubleshooting steps: 

 

1. Use a different browser.
2. Delete browser cache and cookies.
3. Deactivate any Ad-blocking software or extensions.
4. Use an Incognito window.

5. Use a different payment method.

 

If you continue to experience this issue after attempting these troubleshooting steps, please submit a ticket to our billing team.

 

Cheers,

Zoom Community Team

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