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Pinned Posts

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Check out these Top Solutions for Billing and Account Management!

1. Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses! https://community.zoom.com/t5/Billing-Account-Management/Paid-for-Pro-account-still-...

2023-04-27
|
Posted in Billing & Account Management
Bri by Bri • Zoom Moderator

This thread is pinned

  • 956 Views
  • 2 Replies
  • 5 Likes

Billing & Account Management Topics Cleanup

The Billing and Account Management board serves as a designated space for community users to seek assistance on matters pertaining to account access, billing and invoicing, subscriptions, payment meth...

Bri_0-1680208746997.png
2023-03-30
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Posted in Billing & Account Management
Bri by Bri • Zoom Moderator

This thread is pinned

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

Bank information inquiries

Dear Sir or Madam, Based on my university policy, we can't use personal visa card or institute visa card for paying zoom account, but we can transfer via wire but we need your bank information as below:1-Bank name2-Bank Address3-Swift Code Best

2023-04-05
|
Posted in Billing & Account Management
Latest Reply 2023-04-06
Manith by Manith • Listener
  • 127 Views
  • 1 replies
  • 0 likes

Abo-Lizentverlängerung

Hi, ich habe einen Hinweiß von zoom bekommen, dass in 10 tagen mein abo ausläuft. Da ich aber schon im Januar mein abo verlängert habe wundert mich das total. Ich finde zwar die Rechnung des Neune abos im Konto-Breich aber frage mich jetzt, ob das da...

2023-04-06
|
Posted in Billing & Account Management
Queenvibee23412 by Queenvibee23412 • Listener
  • 52 Views
  • 0 replies
  • 0 likes

Unable to assign my Pro 1 License

I continue to experience problems when I assign my Pro 1 License to my wife. We are the only two people on my account. When she needs to host a meeting, I assign the license to her. But when she tries to schedule her meeting, she is told she has basi...

2023-01-06
|
Posted in Billing & Account Management
Latest Reply 2023-04-05
OlaWilly by OlaWilly • Listener
  • 447 Views
  • 3 replies
  • 0 likes

License Purchased but Still showing basic

Dear Zoom Team, On march 31st 2023, I have done the payment on zoom user protal of 15000.But still showing basic free version. need help on this

2023-04-04
|
Posted in Billing & Account Management
Latest Reply 2023-04-05
Inamdar_Hospita by Inamdar_Hospita • Listener
  • 177 Views
  • 1 replies
  • 0 likes

DISCOUNT PLAN FOR NON PROFITS

Is there a discount code for non profit organizations for an annual membership

2023-03-14
|
Posted in Billing & Account Management
Latest Reply 2023-04-05
janethof64 by janethof64 • Listener
  • 713 Views
  • 3 replies
  • 1 likes

Changing private account to business account

Hi all,I have a private Zoom Account and now I've started my own business company I would like to transfer the account to a business account so that the costs can be taken in the company.Why a transfer? I would like to keep all the Zoom Meetings that...

2023-04-05
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Posted in Billing & Account Management
AnnemarieTM by AnnemarieTM • Listener
  • 185 Views
  • 0 replies
  • 0 likes

Temporary Account Upgrade Request for Pro and Basic Accounts

Hello,I hope someone can help me. Here's what it's about: I have a Pro Account. Another person is a member of this account with a Basic Account. Now this person has to hold larger meetings for no more than 4 months, partly in parallel to me. Can I te...

2023-04-05
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Posted in Billing & Account Management
Silbersalz by Silbersalz • Listener
  • 113 Views
  • 0 replies
  • 0 likes

Invoice inquiries

It looks like a duplicate payment was made to my account in March 2023. Any way to find out?

2023-04-04
|
Posted in Billing & Account Management
권역 by 권역 • Listener
  • 98 Views
  • 0 replies
  • 0 likes

Request to activate the zoom pro upgrade for 2 days

Meanwhile i will activate the same. and will do payment. pls activate it today. its a request.

2023-04-04
|
Posted in Billing & Account Management
Latest Reply 2023-04-04
jesnojackson by jesnojackson • Listener
  • 123 Views
  • 1 replies
  • 0 likes

no option to upgrade version

when i click on my photo the drop down only shows my name and logout. any ideas? i'd like to upgrade and of course, have all those options.

2023-02-21
|
Posted in Billing & Account Management
Latest Reply 2023-04-04
leeleemac by leeleemac • Listener
  • 706 Views
  • 10 replies
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