Account name : Indian Institute of Astrophysics

We want to upgrade our Zoom account participant to 500 for one month. It got upgraded and we payed Rs.8260, but we noticed we can only host webinars in that and not meetings. Can you please interchange our subscription to utilize the amount for meeting with 500 participants.

Hello.

I have a problem with my Account and I recognize now, that i have two accounts, which i need only one accoiunt.

How can i clarify this situation, because for one account I am paying mothly, but for the second account, i do not need this account, but still a bill is be sended to me.

thanks

I have a company account with 20 licenses. I asked my reseller to renew my 20 user Zoom license as usual however they just advised me that they have had a "falling out" with Zoom and said they no longer will be dealing with Zoom.

The issue is, my account is linked to this reseller in Zoom (I don't have the option in my Zoom account to pay by credit card, when I try to buy a license anywhere it says "contact your reseller ***********".

How do I change my account from a reseller to credit card?

I tried contacting Zoom support yesterday but they haven't responded. 😞

Can someone help me to change the e-mail adress for my wrong registered pro account? I can't login with the account I created with wrong e-mail adress, money has been taken from my bank account but I can't access the account. I always get promoted for verification code that are sent to the non existing e-mail adress.

I am having difficulty changing the "payment method" in "Billing Information" to an annual automatic payment from my "ACH." The only payment options I can choose from are Credit Card, Pay Pal, and Google Pay. The "Edit" option is not there. 

Also, I just signed up and am using the free basic account, but I want to upgrade to zoom pro.  

Has anyone resolved this? I tried contacting customer service. 

About a month ago, as far as I was aware, I cancelled my Zoom Pro account because the reason I needed it had ended and also, I am now unemployed and need to manage my expenses VERY carefully. Today I received notice that I have been billed the full amount for one more year. The email is not one I can respond to - how do I reach someone to close the account and reverse the payment?