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Does anyone have a number/contact for Zoom Customer Care -- trying to request billing processing


Hello All,


Does anyone know of a number to talk to a Zoom representative regarding some special handling for billing and renewal? I believe we have an "account representative" associated with our account but the only email I can get from them is the support@zendesk contact.


There must be a way to speak to someone at Zoom regarding a non-standard situation. Does anyone have such contact information?


Thank you very much!




Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @MFairorth.


Contact numbers for Zoom Support are located here:

Having a phone number doesn't guarantee you'll get to talk with anyone.  While giving that a try, I'd go with my standard billing answer here:


Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

Ray - / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !