Does anyone have a number/contact for Zoom Customer Care -- trying to request billing processing

[MFairorth]

Hello All,

Does anyone know of a number to talk to a Zoom representative regarding some special handling for billing and renewal? I believe we have an "account representative" associated with our account but the only email I can get from them is the support@zendesk contact.

There must be a way to speak to someone at Zoom regarding a non-standard situation. Does anyone have such contact information?

Thank you very much!

Marc

[Ray_Harwood]

Welcome to the Zoom Community, @MFairorth.

Contact numbers for Zoom Support are located here:

https://support.zoom.us/hc/en-us/articles/201362003-Contact-Zoom-Support

Having a phone number doesn't guarantee you'll get to talk with anyone.  While giving that a try, I'd go with my standard billing answer here:

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032