cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Login

MB_studs
Newcomer
Newcomer

‎2023-06-07 11:54 PM - last edited on ‎2023-06-14 09:21 AM by Community Moderator | Employee

Hello, I have a issue with changing my password on zoom. Every time I try to reset my password, zoom sends me an email saying, "You recently requested assistance signing into zoom. Based on our records, to sign with Google, click the button below, then select sign in with Google" It then gives me a link to sign in on their website and not the page to reset my password. Please help.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Topics:
0 Likes
1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-09 11:36 AM

Hi there @MB_studs ! If your Zoom login is tied to your Google account, you would need to reset your password within Google. 

 

https://support.zoom.us/hc/en-us/articles/115005171726-Resetting-your-forgotten-password 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes