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charge on the credit card

mendya
Newcomer
Newcomer

‎2023-06-14 05:37 AM 

I see a charge on the credit card from Zoom in April.
I did not renew my subscription as my subscription only needs to be renewed in October.
Also, I can't find an invoice for this transaction in the personal area. Please help
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1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

‎2023-06-22 12:21 PM

Hi @mendya 

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

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