My wife has a paid account that she would like to cancel.  She lives in Canada and therefore cannot use the 888 phone number that is limited to use in the U.S.   There appears to be no Canadian support on the website.  She has cancelled payments on her credit card but she was billed again a month later on that same credit card account.   How can she cancel her paid account?

Hello, I need to create an annual Pro account for a client. Just one user. We are doing a webinar, then I am giving her the account to use for the next year. What is the best way to set it up? If I set it up in my name can I change it to her name so she can use it for the next year, or should I set it up with her name at the start? Payment will be done in my name however. Thank you

Buongiorno,

ho una licenza Zoom Pro con abbonamento annuale per un solo utente. Ho bisogno di aggiungere un secondo utente con licenza perché mi serve un organizzatore alternativo per una riunione: andando ad acquistare un'altra licenza posso selezionarne due mensili ma vorrei essere sicura che questo non cambi il mio piano di abbonamento annuale. Qualcuno può darmi conferma che è la cosa giusta da fare? Altrimenti come posso fare? Grazie

I just cancelled my Zoom account. As part of the many popups asking to pause rather than cancel, I also got asked if I wanted to convert to Zoom Basic Plus.

Although I didn't want this for my business, I would be interested in it for my personal account. However when starting a new account (I am in the UK), this account type isn't available. Basic  - free or Pro for £120. Where's the Basic Plus...or are we really saying Zoom are offering existing clients better low-user deals than new customers?  Bit shady to say the least.