cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Reaching A Representative...

CStarks
Newcomer
Newcomer

‎2023-11-07 09:32 AM

Does anyone else find it very difficult to reach a representative about simple things like "Dropped Calls" and "cancellation of services", such as webinars/license obtaining? If so, what was your work-around? Have you found a customer service person to help you timely? How?

Topics:
0 Likes
1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

‎2023-11-07 09:40 AM

For the 'webinars/license obtaining' piece, you'll probably be able to reach someone in sales at +1 (888)799-9666  in the USA. Always easier to get a person when you're potentially giving them more money 🙂